Return / Exchange Policy
TampaBaySports.com offers a 30-day return or exchange policy on most items purchased online. If you wish to return or exchange one or more items from your order, please fill out the Return/Exchange Form below and include it with your return. You may either ship your item(s) back to us, or if you’re in the Tampa, FL area, you may drop it off at Tampa Bay Sports location at AMALIE Arena (off the Plaza) during normal business hours, Monday-Saturday from 12-6 p.m.
All returns MUST BE postmarked within 30 days of the order date and be accompanied with the original packing slip. Any additional shipping charges for returning or exchanging an item will be the responsibility of the customer. Shipping charges are non-refundable.*
All returned merchandise must be in its original condition at time of purchase and in original packaging with the original tags still attached to the items. We recommend using an insured, traceable method when returning unwanted items to ensure a safe delivery. Please allow 5-7 business days from receipt of delivery for the processing of the return.
Items that cannot be returned:
- Products that have been used, altered, worn, washed, or laundered
- Personalized or customized jerseys
- Drop shipped items
- Clearance / Final Sale items
- Items removed from their original packaging
- Bathing suits, board shorts, or undergarments
If you would like to exchange an item for a different item online, you should follow the standard return procedure, returning the unwanted item(s), then place a new order on TampaBaySports.com for the replacement item(s).
*If merchandise was damaged, defective, or there was a shipping error on our part, shipping charges will be refunded. Please send an email to firstname.lastname@example.org or call 813-301-6940, Monday through Friday from 10 a.m. to 4 p.m. Determining if an item is defective will be at the discretion of management. All refunds will be credited to the original form of payment.
Please send all returns to the following address:
Tampa Bay Sports
401 Channelside Drive,
Tampa, FL 33602
Once we receive the returned merchandise, we will credit your account within 3-5 business days. You will receive a confirmation email once this is completed. Original shipping charges are not included in the refunded price. Based on your financial institution, your refund can take up to 2-10 business days to reflect on your account statement.
You MUST download and complete the following form and include it with your package: